Rider’s Guide

To A Positive Experience

Rules of Conduct

What You Can Expect From Us

Safe and Helpful Drivers

SMTS drivers are highly trained, qualified drivers who are certified, licensed, drug tested, fingerprinted, and have a clean background check before they ever drive a mile.

Drivers are friendly and courteous.

Note: Drivers are prohibited from entering your home under any circumstances.

Safe, Clean, and Reliable Vehicles

SMTS Vehicles are on a strict preventative maintenance schedule, ensuring you a safe and reliable ride.

Communication from Our Team

Your local SMTS county office is available to answer questions about your trip and let you know when to expect your driver for your first pick-up.

Once at your destination, your driver will advise you of your anticpated return time.